Our Customer Service Pledge
We appreciate your time and interest in our business. Our customer service pledge is to:
- Provide prompt, friendly, and courteous service by a knowledgeable and highly-trained staff.
- Respond to all requests in a rapid, sensitive, and non-confrontational manner.
- Promote diversity and respect for all human differences.
- Provide you with an experience that will encourage you to return.
- Share customer reviews and product feedback with a reasonable timeframe.
- Use your feedback to help us improve our products in the future.
- Keep your email safe from spam-like content.
Other Policies
Have fun, be safe, and make good choices!
By Jon H. Friedl, Jr. Ph.D., President
Jon Friedl, LLC